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4 Steps to Managing IT Change in Your Organization

Introduction - The Digital Enterprise And Role of AI

The business world is evolving faster than ever. New technologies, services and tools are disrupting and transforming workflows, processes, job roles and even entire organizational structures. New technologies including cloud computing, artificial intelligence and machine learning are reshaping the way business is conducted. With profound changes comes the necessity to change - but not haphazardly. The Harvard Business Review reports that about three quarters of change efforts fail, by not delivering the anticipated benefits or are simply abandoned entirely.

To avoid failure, organizations looking to effectively change should come through the systematic and planned strategic initiatives of change, called Change Management.

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Understanding the Strategic Value of AI for ITSM
Understanding the Strategic Value of AI for ITSM

AI is changing the way we interact with digital technologies. From consumer markets to the enterprise, AI a...