ChangeGear 7 Service Desk

Highly Efficient Service Management for Any Size Organization

The ChangeGear Service Desk Platform is your solution for delivering outstanding IT service management to the business - no matter the size! The web-based platform provides your organization with essential ITIL-based processes out-of-the-box, so you can immediately start using industry best practices for resolving requests, managing tickets and controlling IT services.

Go beyond simple help desk ticket processing and deliver a full ITSM suite that scales as your organization matures.

  • Incident Management
  • Problem Management
  • Service Request Management
  • Change & Release Management
  • Knowledge Management
  • Self-Service Portal
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ChangeGear Service Desk Overview Demo
ChangeGear Service Desk Overview Demo

This 4 minute video you will provide an overview of all ITIL-based process modules for Service Desk.

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ChangeGear Service Manager Overview Demo
ChangeGear Service Manager Overview Demo

Your IT organization must move fast to keep up with the pace of the modern enterprise. The best way to do t...