Intelligent ITSM: Is AI Coming for the IT Service Desk?

Webinar: Intelligent ITSM Is AI Coming for the IT Service Desk
AI has arrived! What do innovations in smart automation mean for ITSM? Is the help desk technician’s job safe from the unrelenting march of progress? Or is it doomed to go the way of the dodo and Blockbuster Video?

Join Pink Elephant’s Executive VP George Spalding, as he examines the disruptive forces currently changing enterprise ITSM (AI, machine learning, digital transformation, etc.), and what those changes mean for the ITSM organization.

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Does AI Have a Role on the Service Desk?
Does AI Have a Role on the Service Desk?

Artificial intelligence has made headlines in recent years. The news is mixed – depending on what you read,...

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How Will Smart ITSM Impact Your Service Desk?
How Will Smart ITSM Impact Your Service Desk?

Artificial intelligence has made its mark on a variety of industries in the past several years. The help de...