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50 Reasons You Need ITSM

In today's complex business environment, the focus of IT service management is changing. Businesses of all sizes are finding that the technology demands of their users are constantly increasing, to the point that IT must change or face the possibility of becoming irrelevant. In order to meet end-user requirements, IT must deliver timely seamless operations that begin with the service desk.

Read the eBook above to learn about 50 reasons you need ITSM!

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Discovering the Value of a Service Desk
Discovering the Value of a Service Desk

With more reliance on KPIs and metrics, the consumerization of IT and mobility, all combined with the speed...