Highly Efficient Service Management for Any Size Organization
The ChangeGear Service Desk Platform is your solution for delivering outstanding IT service management to the business - no matter the size! The web-based platform provides your organization with essential ITIL-based processes out-of-the-box, so you can immediately start using industry best practices for resolving requests, managing tickets and controlling IT services.
Go beyond simple help desk ticket processing and deliver a full ITSM suite that scales as your organization matures.
- Incident Management
- Problem Management
- Service Request Management
- Change & Release Management
- Knowledge Management
- Self-Service Portal