Process Modules

  • 3 Key Enterprise Challenges that Require Process Modules

    3 Key Enterprise Challenges that Require Process Modules

    Business and technology are aligning in new and exciting ways, but the potential benefits of IT and corporate operational synergy are difficult to leverage if organizations remain latched to...

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  • ChangeGear Service Desk Overview Demo

    ChangeGear Service Desk Overview Demo

    This 4 minute video you will provide an overview of all ITIL-based process modules for Service Desk.

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  • 3 Ways Service Desk Process Modules Can Benefit Facilities Teams

    3 Ways Service Desk Process Modules Can Benefit Facilities Teams

    Maintenance operations feature many of the complexities and customer interactions that take place on the IT service desk, creating a situation in which process modules can be invaluable for...

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  • ChangeGear Process Modules

    ChangeGear Process Modules

    The core ChangeGear modules (Incident, Problem, Change, CMDB, and Service Catalog) provide your IT organization with the ability to manage an essential set of processes based on ITIL best practices. F

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  • 10 Essential Tools of ITSM

    10 Essential Tools of ITSM

    Like other enterprise business processes, IT Service Management requires all of the pieces to be in sync. Various process modules and toolsets must work together in order to keep things...

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