×

First Name
Last Name
Thank you!
Error - something went wrong!
   

A 5 Step Plan for Selecting the Right Service Desk

Introduction

Businesses face numerous challenges when selecting a service desk, ranging from balancing the budget to projecting future requirements and assessing the degree to which consultants will be necessary to install and configure the new solution. With so much to keep in mind, many organizations end up making decisions they later regret. This is especially evident in extreme situations such as when components of a solution end up becoming unused or shelfware. However, a company that chooses the right service desk solution can create incredible value.

Businesses that maximize the value of their service desk solution can create ROI in a variety of ways, but doing so depends on a company’s ability to understand their service delivery needs. Accurately measuring these demands and finding the right solution hinges on a company’s ability to follow a few key requirements for getting the most out of their decision.

Read on in the whitepaper above!

Previous Article
10 Tips For Selecting an ITSM Software Solution
10 Tips For Selecting an ITSM Software Solution

So you’ve been tasked with selecting a new IT Service Management (ITSM) tool solution? Whether you’re upgra...

Next Article
How CoBiz Financial Consolidated ITSM and Reduced Costs With ChangeGear
How CoBiz Financial Consolidated ITSM and Reduced Costs With ChangeGear

Phil is an IT Technical Support Manager at CoBiz Financial. ChangeGear's intuitive interface allows Phil's ...