Discovering the Value of a Service Desk

With more reliance on KPIs and metrics, the consumerization of IT and mobility, all combined with the speed IT change, savvy IT organizations are seeking an advanced service desk to drive efficiency and ROI.

Read the infographic above to learn more!

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ChangeGear Service Request Management
ChangeGear Service Request Management

Implementing the ChangeGear Service Request Management module allows your IT Organization to better manage ...

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7 Areas to Consider Before Selecting a Service Desk
7 Areas to Consider Before Selecting a Service Desk

So you've been tasked with finding a new replacement IT Service Desk for your organization? This project of...