IT Security and Compliance

  • Why Change Management is Critical in Light of GDPR

    Why Change Management is Critical in Light of GDPR

    By the end of this month, four letters will change your business forever: GDPR. GDPR stands for “General Data Protection Regulation,” and it’s a piece of legislation in the EU designed...

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  • Managing Risk Compliance Throughout the Change Management Process

    Managing Risk Compliance Throughout the Change Management Process

    Raise your hand if this situation sounds familiar: you need to make changes within your organization, and these changes are crucial and quite urgent. At the same time, there are...

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  • 3 Ways to Manage & Reduce Incidents

    3 Ways to Manage & Reduce Incidents

    Organizations, regardless of size or maturity, will always run into IT related incidents. The trick, however, is to ensure that these incidents cause the least amount of downtime as possible for the..

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  • The Sarbanes-Oxley Act: The Role of IT

    The Sarbanes-Oxley Act: The Role of IT

    While there are many facets to SOX compliance, change management has emerged as its cornerstone. To ensure and demonstrate that only authorized and intended alterations have been made, all changes...

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  • Introducing ChangeGear 7

    Introducing ChangeGear 7

    Get your enterprise up to speed with intelligent ITSM for the digital workplace. Take advantage of smart automation, intuitive user experience, and insight into metrics with ChangeGear 7's Service...

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  • AI For Service Desk Video: Speeding Up IT Employee Onboarding

    AI For Service Desk Video: Speeding Up IT Employee Onboarding

    When it comes to onboarding new IT support staff for the service desk, IT managers need to be mindful of costs and resources it will take to get them up to speed. ChangeGear's Service Smart...

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  • IT Security: How to Manage Employee Offboarding the Right Way

    IT Security: How to Manage Employee Offboarding the Right Way

    The IT department has a lot to worry about these days. From the weighing demands of the CIO in light of digital transformation, to preparing for IT outages during times of disaster, not...

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  • ChangeGear NERC CIP Compliance

    ChangeGear NERC CIP Compliance

    Complying with NERC CIP standards is essential. Violation of these mandates can be extremely expensive - costing you up to $1 million per day in fines. Many companies find that there are certain...

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  • ChangeGear: PCI Compliance Solution Brief

    ChangeGear: PCI Compliance Solution Brief

    Complying with PCI security standards (version 3.2) is essential for any size organization. Violation of these guidelines can lead to potential fines. Many companies find that there are certain...

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  • Change and Configuration Management for Government

    Change and Configuration Management for Government

    The Federal Information Security Management Act (FISMA) is a federal law enacted in 2002 to recognize the importance of information security to the economic and national security interests of the...

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  • Change Management for Agile IT

    Change Management for Agile IT

    Are traditional ITIL-based processes the only true way to effectively implement change management? Or can there be room in the Agile IT world for change tracking and regulatory compliance without...

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  • 5 Ways to Check if Private Cloud TCO Makes Sense to Your Company

    5 Ways to Check if Private Cloud TCO Makes Sense to Your Company

    Are you one of those people who goes straight to the last page of a proposal and looks for the bottom line figure? Imagine a private cloud proposal with a single number at the end.

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  • 3 Ways That ITIL Can Support IT Healthcare Organizations

    3 Ways That ITIL Can Support IT Healthcare Organizations

    The Health Insurance Portability and Accountability Act (HIPAA) compliance mandate is always a top of mind concern for any IT decision-maker involved in the healthcare sector. MedicineNet defines...

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  • EHRs, Cybersecurity and Health Care: What's the IT Prognosis?

    EHRs, Cybersecurity and Health Care: What's the IT Prognosis?

    Electronic health records, and the information systems in which they function, represent a major turning point in health care both as an industry and as a discipline. Yet, while some may be able...

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  • How to Overcome Cybersecurity Challenges in Financial ITSM

    How to Overcome Cybersecurity Challenges in Financial ITSM

    Last year, a comprehensive IT security report published by the U.S. Government Accountability Office detailed the inner workings of 15 major and minor depository institutions, as well as where...

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  • A Look at Today's Financial Services: Where Can an Advanced Service Desk Help?

    A Look at Today's Financial Services: Where Can an Advanced Service Desk Help?

    Financial institutions have undergone considerable operational changes over the last decade, necessitating greater security over the information providers use to conduct day-to-day business....

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  • DevSecOps and Change Management: The Next Frontier for ITSM

    DevSecOps and Change Management: The Next Frontier for ITSM

    A SANS Institute study performed in late 2015 and released earlier this year revealed IT security budgets have risen in a number of different industries including health care, government,...

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  • 4 Ways Advanced Change Management Supports Best Practices for SOC 2 HIPAA Compliance

    4 Ways Advanced Change Management Supports Best Practices for SOC 2 HIPAA Compliance

    Recently, we discussed the basics of SOC 2 HIPAA compliance, what it entails and how IT service management offerings could help businesses stay on regulators' good sides and out of the data...

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  • Diagnosing Data Security: SOC 2, HIPAA and Change Management Software

    Diagnosing Data Security: SOC 2, HIPAA and Change Management Software

    Back before the age of big data, the gravest concern regarding medical records was a breach of doctor/patient confidentiality. And in a way it still is - today's digital environments host the...

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  • Small Business PCI Compliance: The Risks and Rewards of Security Through Change Management

    Small Business PCI Compliance: The Risks and Rewards of Security Through Change Management

    Never judge a small business by its size - these mirco enterprises pack a wallop - the Small Business Administration estimates there are more than 28 million small businesses in operation today....

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