Today's colleges and universities are more connected than ever before, and system infrastructures have rapidly evolved to take on the complex tasks and operations required by IT. As a result, users on campus expect easier and more convenient access to IT support, services, and assets they need the most in order to stay productive during the semester.
ChangeGear provides a single, comprehensive platform for on-campus IT service management needs. With its tight integration of fully customizable ITIL-based processes for help desk ticketing, self-service, change management and more. ChangeGear delivers an affordable consolidated service desk solution for university staff and end users, without the complexities of a legacy system.