The healthcare industry has the challenging task of providing its users tighter integration of support, services and critical assets across traditionally siloed departments. Lack of best practices for IT operations budgetary concerns, and the pressure to keep up with the latest customer-facing technologies are issues that IT decision-makers must face when providing a solution for their respective healthcare organizations.
ChangeGear provides healthcare organizations with a single-platform IT Service Management solution that integrates ITIL-based processes with cutting-edge AI-powered automation. This allows for faster delivery of services, while providing more engaging end user support. Get more from your service desk with a smarter solution that eases compliance auditing and speeds up ticket resolution times.