Intelligent ITSM: Is AI Coming for the IT Service Desk?

Webinar: Intelligent ITSM Is AI Coming for the IT Service Desk
AI has arrived! What do innovations in smart automation mean for ITSM? Is the help desk technician’s job safe from the unrelenting march of progress? Or is it doomed to go the way of the dodo and Blockbuster Video?

Join Pink Elephant’s Executive VP George Spalding, as he examines the disruptive forces currently changing enterprise ITSM (AI, machine learning, digital transformation, etc.), and what those changes mean for the ITSM organization.

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Can AI and ITSM Deliver a Better Customer Service Experience?
Can AI and ITSM Deliver a Better Customer Service Experience?

There are two myths surrounding the help desk. The first is that humans deliver the best service...

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How to Build an IT Service Desktop Support the Business of Today
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The IT help desk is under tremendous pressure today, and companies are feeling the pinch. Outdated IT suppo...