Change and Configuration Management for Government
The Federal Information Security Management Act (FISMA) is a federal law enacted in 2002 to recognize the importance of information security to the economic and national security interests of the...
How Predictive Analytics is Reshaping Enterprise Reporting
There's already a number of opportunities where predictive analytics can be, and already is, used to support ITSM activities. Read this blog post to learn about how predictive analytics is reshaping..
The Sarbanes-Oxley Act: The Role of IT
While there are many facets to SOX compliance, change management has emerged as its cornerstone. To ensure and demonstrate that only authorized and intended alterations have been made, all changes...
IT Security: How to Manage Employee Offboarding the Right Way
The IT department has a lot to worry about these days. From the weighing demands of the CIO in light of digital transformation, to preparing for IT outages during times of disaster, not...