Energy

  • ChangeGear NERC CIP Compliance

    ChangeGear NERC CIP Compliance

    Complying with NERC CIP standards is essential. Violation of these mandates can be extremely expensive - costing you up to $1 million per day in fines. Many companies find that there are certain barri

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  • 5 Tips for Avoiding IT Outages During a Disaster

    5 Tips for Avoiding IT Outages During a Disaster

      We are deep into the throngs of hurricane season. Following the catastrophic events in Houston from Hurricane Harvey and the looming threat of the now category five Hurricane Irma...

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  • Supercharged: Behold the Power Service Desk Solutions Offer Enterprise IT

    Supercharged: Behold the Power Service Desk Solutions Offer Enterprise IT

    No modern business utilizing software as part of its portfolio or operations should neglect the power of the service desk. Service desk solutions offer real value to all digitally connected...

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  • Understanding ITSM: Incident Management Workflow

    Understanding ITSM: Incident Management Workflow

    IT Service Management (ITSM) revolves around the principle that your IT organization, or IT department, provides and maintains services for the good of the business. Making sure these services both me

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  • How Can Change Management Spruce Up Enterprise IT Before NERC CIP Updates?

    How Can Change Management Spruce Up Enterprise IT Before NERC CIP Updates?

    Twentieth-century American author and thinker Alvin Toffler once posited, "Change is not merely necessary to life - it is life."

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  • How Change Management Can Help Organizations Stay NERC CIP Compliant

    How Change Management Can Help Organizations Stay NERC CIP Compliant

    These days, it's nearly impossible to imagine a single industry without an IT presence. Some, like the energy industry, are practically evolving around what technology can provide. Solar energy,...

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  • What NERC CIP Version 5 Means for the Future of IT Service Management

    What NERC CIP Version 5 Means for the Future of IT Service Management

    What do high-voltage power lines and IT service management software have in common? As of April 1, 2016, their futures both hinge on the compliance with these seven letters: NERC CIP. Let's...

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  • 3 Ways Change Management Controls Risk

    3 Ways Change Management Controls Risk

    Risk management is always a priority for IT departments. At the same time, IT organizations increasingly need to operate more quickly, become more responsive and function as service brokers for...

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  • 3 Ways Service Desk Process Modules Can Benefit Facilities Teams

    3 Ways Service Desk Process Modules Can Benefit Facilities Teams

    Maintenance operations feature many of the complexities and customer interactions that take place on the IT service desk, creating a situation in which process modules can be invaluable for...

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  • Change Management Applications: NERC/CIP Tracking

    Change Management Applications: NERC/CIP Tracking

    NERC/CIP regulations create a situation in which the organizations that handle the energy power infrastructure that is critical to both organizational and national security must carefully and...

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  • The Role of Change Management For NERC/CIP

    The Role of Change Management For NERC/CIP

    NERC/CIP regulatory standards are among the most rigid, strict measures out there, and with good reason. NERC/CIP standards regulate operations in the electricity sector and are designed...

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