Development and Operations (DevOps)

  • The Top 10 DevOps Tools to Power Agile IT

    The Top 10 DevOps Tools to Power Agile IT

    Enterprise IT organizations today are being asked to move faster, delivering innovation and capabilities to drive improved customer engagement and increased revenue. Many organizations have adopted or

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  • 5 Keys to Jump Starting DevOps

    5 Keys to Jump Starting DevOps

    With DevOps continuing to be adopted by startups and enterprises alike, there needs to be a way to guarantee that the speed and flexibility DevOps provides is supported, and not hindered, by change ma

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  • 5 Ways ITSM Can Support DevOps

    5 Ways ITSM Can Support DevOps

    It's widely thought that the presumably slow, bureaucratic tendencies of ITSM are at odds with the fast paced, agile work flows of the DevOps movement. However, these two sides of IT service managemen

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  • ITSM Solution Guide: 50 Questions for Building ITSM Requirements

    ITSM Solution Guide: 50 Questions for Building ITSM Requirements

    Any enterprise considering a new IT Service Management (ITSM) solution should spend time developing a set of requirements based on their particular needs and goals. Of course, figuring out just what t

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  • DevOps and Service Desk

    DevOps and Service Desk

    In this webinar, join IT management consultant Barclay Rae as he demystifies the real-world value and applications of DevOps for your service desk. Learn valuable tips for adopting the underpinning et

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  • Change Management for Agile IT

    Change Management for Agile IT

    Are traditional ITIL-based processes the only true way to effectively implement change management? Or can there be room in the Agile IT world for change tracking and regulatory compliance without beco

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  • ChangeGear 7 Change Manager

    ChangeGear 7 Change Manager

    To push the limits of continuous delivery, IT now requires a calculated balance of structure and flexibility. These demands must be met without compromising on things like tracking, visibility, compli

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  • Who are the Best DevOps Bloggers?

    Who are the Best DevOps Bloggers?

    There are good DevOps bloggers and bad DevOps bloggers, and it would be rude to mention a certain Clint Eastwood movie. The good blogs tend to be the ones written by people who have...

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  • Microservices, DevOps, and ITSM for an Antifragile Business

    Microservices, DevOps, and ITSM for an Antifragile Business

      Microservices are a software architecture that creates antifragile systems by breaking monolithic applications into smaller microservice components and making these small components...

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  • The Continued Importance of ITIL Change Management in Light of DevOps

    The Continued Importance of ITIL Change Management in Light of DevOps

     If you work in the IT Service Management industry, and even if you don't, the late-February Amazon Web Services (AWS) S3 "event" won't have escaped your attention. Where a human error - a typo...

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  • Making ITSM the Customer Interface to DevOps

    Making ITSM the Customer Interface to DevOps

    The average IT service management (ITSM)-espoused corporate IT service desk hopefully has deep expertise in dealing with internal IT customers and the IT they use, plus a reasonable knowledge of...

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  • Explaining the Value of Advanced IT Change Management Software to Outsiders

    Explaining the Value of Advanced IT Change Management Software to Outsiders

    For the DevOps bunch and the CIOs of the world, achieving faster IT change management project lifecycles through the use of advanced software sounds like a dream come true. IT, once a...

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  • 6 Steps Toward a Clean DevOps and Change Management Integration

    6 Steps Toward a Clean DevOps and Change Management Integration

    The DevOps IT culture has been game-changing in how it both enhances customer service responsiveness while simultaneously allowing for greater management of core system configuration for greater...

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  • Striking the Balance Between Traditional ITSM and DevOps

    Striking the Balance Between Traditional ITSM and DevOps

    Does DevOps mean the end of traditional IT service management schema? Or is it merely another corporate trend that will burn out in time? While technology experts debate which of these two will...

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  • DevOps and the Service Desk [WEBINAR]

    DevOps and the Service Desk [WEBINAR]

    DevOps and the Service Desk

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  • A Newer You: How DevOps Change Management Makes Business Sense Outside the Market

    A Newer You: How DevOps Change Management Makes Business Sense Outside the Market

    Traditionally, when businesses "change," they correct something gone awry. IT change management in a DevOps-integrated environment has less to do with wrongness and everything to do with...

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  • How Does DevOps Change Management Change How Companies Handle Change?

    How Does DevOps Change Management Change How Companies Handle Change?

    When companies integrate DevOps into their business, they effectively enhance how they communicate interdepartmentally and how they create valuable customer-facing products and services, as well...

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  • 3 Features of Powerful Change Advisory Boards for DevOps

    3 Features of Powerful Change Advisory Boards for DevOps

    It's easy to think of CAB like an elite organization, a clandestine tribunal that pulls the strings behind the scenes to orchestrate enterprise IT operations.

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  • 3 Reasons Change Management and DevOps are Meant for Each Other

    3 Reasons Change Management and DevOps are Meant for Each Other

    Change management software, in some form or another, has existed long before DevOps came to be. That said, as DevOps becomes more prominent, legacy change management styles have had to adapt to...

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  • 3 Things DevOps Isn't

    3 Things DevOps Isn't

    When something groundbreaking first arrives on the scene, it can be difficult to separate fact from hype. But with a new generation of digitally inundated businesses, IT infrastructure can no...

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