How Shentel Empowers End Users Using ITSM Self-Help Options With ChangeGear

 
Teresa Brock is the Wireless Business Analyst at Shentel. ChangeGear allows Teresa's team to spend more time on critical issues while empowering end users with "self help" options. Click on the video above to hear Teresa's ChangeGear story.
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How Kennesaw State University Increased ITSM Support and Tracking Ability With ChangeGear
How Kennesaw State University Increased ITSM Support and Tracking Ability With ChangeGear

Christina is the Executive Director of Customer Support Services at Kennesaw State University. ChangeGear a...

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How Gainesville Regional Utilities Implements ITSM Processes in a Phased Approach With ChangeGear
How Gainesville Regional Utilities Implements ITSM Processes in a Phased Approach With ChangeGear

Jean is the IT Manager for the Service Desk at GRU. ChangeGear allows Jean's team to implement a phased app...