ChangeGear 7 Platform

ChangeGear 7 delivers the next generation ITSM platform for the modern digital workplace by combining proven service management performance with cutting-edge artificial intelligence that simplifies the IT experience and better engages end users.

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Intelligent ITSM: Is AI Coming for the IT Service Desk?
Intelligent ITSM: Is AI Coming for the IT Service Desk?

AI has arrived! What do innovations in smart automation mean for ITSM? Is the help desk technician’s job sa...